Frequently Asked Questions

Home, away and third describe the design role. Fan, player, kids and training describe the product type or intended wearer. Two shirts may look similar while using different fits, fabrics or badge construction.

Always use the exact product title, gallery and specification rather than assuming that every item under the same team has identical features.

Compare the listed garment measurements with a jersey that already fits. Player versions are normally closer through the chest and waist. Kids items can use numeric sizing and may be shirt-only or a shirt-and-shorts set.

Open the Size Guide before ordering a personalized product.

Eligible products may offer a player name, custom name, number or competition patch. Review spelling, capitalization, accents, number and patch before payment. Personalized items have narrower cancellation and return options after production begins.

Processing happens before carrier transit. Standard products, customized items and large mixed orders may have different preparation times. Tracking becomes available after dispatch and can pause between carrier checkpoints.

Read Shipping & Delivery and use Track Order for an existing order.

Contact support before mailing any product. Eligibility depends on the request date, item condition, customization and whether KKSET supplied the correct item. Clear photos and the order number help the team review incorrect or defective products.